Job Description: Sales Coordinator
Position: Sales CoordinatorLocation: Iron Creek Bay EstateReports to: Sales Manager
Overview:
Iron Creek Bay Estate is seeking a motivated and detail-oriented Sales Coordinator to assist our Sales Manager in driving sales growth and delivering exceptional client experiences. The Sales Coordinator will play a key role in supporting the sales team, coordinating events, managing client inquiries, and ensuring smooth sales operations.
Key Responsibilities:
Support Sales Manager: Assist the Sales Manager in day-to-day sales activities, including preparing proposals, contracts, and presentations.
Client Communication: Serve as a primary point of contact for clients, responding to inquiries, providing information, and managing correspondence to ensure client satisfaction.
Event Coordination: Coordinate the planning and execution of client events, including weddings, corporate events, and special functions at Iron Creek Bay Estate.
Sales Reporting: Maintain accurate records of sales activities, generate reports, and track sales performance to support strategic decision-making.
Booking Management: Assist in managing bookings for events and accommodations, ensuring all details are accurately logged in the system.
Liaison with Other Departments: Collaborate with operations, food and beverage, and other departments to ensure seamless event execution and customer satisfaction.
Follow-up with Leads: Track and follow up on sales leads, ensuring timely communication and conversion of inquiries into bookings.
Database Management: Maintain and update customer and prospect databases, ensuring all information is accurate and up to date.
Assist with Marketing: Work with the marketing team to support promotional efforts, including assisting with social media content and other marketing initiatives.
Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing documents, and organizing sales materials.
Customer Service: Handle client feedback, resolve any issues, and ensure a positive customer experience from inquiry to event completion.
Qualifications:
Experience: Minimum of 1-2 years in a sales support, event coordination, or administrative role. Experience in hospitality or event management is a plus.
Education: Bachelor's degree in Business, Marketing, Hospitality Management, or a related field preferred.
Skills:
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Knowledge of CRM systems and sales tools is a plus
Attention to detail and ability to work under pressure
Strong customer service orientation
Personality: Positive, proactive attitude with the ability to work both independently and as part of a team.
Benefits:
Competitive salary
Opportunities for growth within the company
Access to Iron Creek Bay Estate's exclusive events and experiences
Supportive work environment with a focus on professional development
Job Types: Full-time, Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: No less than 24 per week
Schedule:
8 hour shift
Ability to commute/relocate:
Hobart, TAS 7000: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
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