Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.THE ROLE:Working in our Corporate Sales Team, this diverse opportunity supports our ambitious team here in Cairns. You will specialise in administration and sales support across our Conference and Events business, executing all related administration including the creation of proposals, contracts, and reports. Liaising to ensure an exceptional customer journey, organising site visits, inspections, and coordinating a proactive and timely response to enquiries are all part of this important position within Crystalbrook Collection.ABOUT YOU:To be successful in this role, we are seeking individuals with experience in a similar position - ideally from Hotels or Tourism. You will be an invested communicator and a natural problem solver with a keen eye on detail. Naturally, you will be well-organised and value a team environment. Our Hotels are collaborative and inclusive, and a like-minded approach will be valued. You will be an ideas person who uses initiative to resolve issues easily. Finally, we would appreciate strong IT skills, and any experience using Opera PMS and IVvy/or Sales Cloud would be highly regarded.This rare and exciting opportunity spans across a 5-month period from January 2025 - June 2025.THE BENEFITS:You will work with exceptional people in a supportive, diverse, and passionate environment. This is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:A market-leading 50% F&B discount across all Venues$99 Room rates and a generous friends and family discountLifestyle benefits including extra leave and earth advocacy daysGreen future - we are committed to enhanced sustainability practicesDedicated Internal Mobility Programme and reward schemeOnline learning, career enhancement, and development plansPersonalised employee support networkRegular service recognition and team eventsOur environment is dynamic and entrepreneurial; we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!
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