InvoCare is an industry leader within the funeral industry, currently operating over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore, and growing.
About you
You have a background in customer service and sales and are looking for your next opportunity.
You have worked in an industry with direct customer interaction and are wondering how to combine your experience into a role with heart.
About the role
Working directly with the community, you will respond to incoming inquiries and package solutions that meet customer needs across our Northern Suburbs Memorial Park and Garden and Rookwood Cemetery.
Empathy and the ability to listen sensitively are your key skills, as is your results focus.
This is a great opportunity to apply your skills from a sales background into the funeral industry and apply strong values around care and empathy.
In addition, you will have:
Previous sales experience in a service-driven organization working towards KPIs and targets.A focus on customer service and collaborative business relationships.Ability to build rapport and trust with customers in an honest and ethical manner.Resilience is a MUST - we want candidates who are focused, committed, and passionate.Ability to prioritize and multi-task while working with a busy schedule.Ability to maintain confidentiality and discretion.High attention to detail.Benefits of joining InvoCare:
You may not have considered this industry before, but we provide vital services to families that help them celebrate the lives of those they loved.
Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service.
The benefits you can receive include:
Reward and recognition programs.Tailored induction and training programs.Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.Networking opportunities across the business and with peers.Birthday and paid parental leave.Free access to Employee Assistance Program.We are a diverse workplace and equal opportunity employer.How to Apply:
InvoCare is proud to provide our employees with a quality work environment and opportunities for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the InvoCare brands, please visit our careers page: https://www.invocare.com.au/careers/ At InvoCare, we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve.
We encourage applications from people of all ages, nationalities, abilities, and cultures. *As part of our recruitment process, applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position.
Please note that applicants with a criminal record are not automatically barred from applying for this position, and each application will be considered on its merits.
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