Since 2004, Highgrove Bathrooms has been supplying Australians with the highest quality bathroom, kitchen, laundry products and fittings. This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.We are looking for an experienced Assistant Store Manager to join the team on a full-time basis.What we offer:The opportunity to work with designer bathroom products and fittingsOn the job trainingMonthly staff bonus (based on KPI's)Staff discount on productImmediate startThe Opportunity:Assisting in store managerial duties including banking, budgets and rostersConsistently achieve sales, store and personal KPI targets by training, motivating, mentoring and providing feedback to staffAction staff hiring, promotions and disciplinary procedures (where required)Ensure thorough induction and training for all new staff membersEnsure high levels of customers satisfaction through excellent service and maintaining a fully stocked storeManage all issues arising from staff or customers (complaints, grievances etc)Manage trade accounts for store (if applicable)Manage stocktaking and stock control for storeManage the receipt and distribution of shipmentsMaintain showroom and warehouse ensuring it is kept clean & safe at all timesReporting and sales managementImplement, train, monitor and adhere to company WH&S standardsImplement, train, monitor and adhere to company policies and proceduresSkills & Experience:Management experience in the retail sector is preferred (plumbing or interior sales advantageous)Driver's license mandatoryExperience in managing and meeting KPI'sGood level of computer literacy and MS applicationsAbility to build effective working relationshipsSolid communication and interpersonal skillsStaff and Customer management skillsStrong organisational skillsOther Benefits Include:• Unlimited access to the GO1 learning platform• Discounts with hundreds of retailers through our HRIS platform• 24/7 mental health and wellness support through SonderThis role requires a reliable, motivated individual who works well within a small team. If this is you hit the apply button now.Due to the expected high number of applicants only successful candidates will be notified.Applicants who reach the final stage of consideration for this position will be required to authorise a criminal history check. It's important to emphasise that individuals with a criminal history are not automatically disqualified from applying for this position. Each application will be assessed based on its individual meritsApplications close: 17th July 2024Date Posted: 17 Jun 2024Location: Townsville, Queensland 4810Position Type: Full-time Permanent#J-18808-Ljbffr
