Sales Associate Retail · Castore Bluewater

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best.The RoleA Sales Associate is a very important role within our stores. You will be part of a hardworking team, working closely with premium products, customers, and achieving daily targets.We want our customers to step into the store and feel the 'Castore experience'. It's your job to inform all customers about our products and drive the force behind service and selling within our stores.ResponsibilitiesGreeting and serving customers as they enter the store.Acting as an ambassador for our Castore brand.Always provide excellent customer service.Advising and assisting customers.Handling complaints or forwarding serious issues to the manager on duty.Conducting customer transactions.Replenishing the supply of stock on the shelves.Assisting with store deliveries.Monitoring and reporting on KPIs regularly, e.g. Order in store, E-receipts.Identifying opportunities for upselling products and add-on sales.Skills & QualitiesThe ability to thrive in a sales-targeted environment.The capacity to work alone or as part of a team.Outstanding written and oral communication skills.A desire to use your initiative to solve problems.Friendly positive attitude.What We OfferCompetitive salaryA chance to build a career with a fast-paced, high-growth brand
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