Join Our Team at Music on Stage!
Are you someone with a passion for customer service and excellent communication skills?
We are hiring casual Retail Associates who will be the friendly face of our store, helping walk-in customers, answering phone and email queries, and fulfilling online orders.
We have a part-time casual position that would suit someone who is available for at least two days of work during the week.
Key Responsibilities: Assist walk-in customers with product information and queries. Respond to customer queries via phone and email with professionalism and clarity. Process and fulfill online orders accurately. Maintain a welcoming, organized retail environment. Manage stock levels and accept deliveries. Ensure store presentation and cleanliness. Communicate effectively via email and phone. What We're Looking For: Extremely honest, humble, and shows a high level of initiative. Flawless written and verbal communication skills. Excellent phone manner with clear pronunciation. Excellent computer skills (ability to manage emails, online orders, basic software). Ability to lift heavy speakers and production equipment. What We Provide: A great atmosphere and team to work with. Training on answering phone calls with a provided system and script. Training with software/platforms: Invoice Expert, BigCommerce, Podium; must know how to use Outlook. If you're ready to join a vibrant team and work in a music-filled environment, apply today!
Location: Stanmore, Sydney
To Apply: Email your CV with a cover letter detailing your retail or sales experience.
Job Type: Casual
Pay: $25.00 per hour
Expected hours: 10 – 30 per week
Benefits: Employee mentoring program Professional development assistance Schedule: Fixed shift Application Questions: Do you speak English as your primary language? Do you have a high level of spoken and written Business English? Can you use applications such as Microsoft Outlook to create and respond to emails? Are you physically fit and able to lift speakers? Have you had an injury at work that would limit your ability to lift speakers? What specific things would you do to help market the business when we really don't have a budget? This role is a mixture of warehousing, call center, website maintenance, and customer service. What do you bring to the table? Which ONE attribute do you rate the highest: Honesty, Work Ethic, Determination, Persistence, Warm Personality, Reliability, Intelligence? Work Location: In person
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