We have exciting roles we are looking to fill in our supportive, creative & innovative team!
Location: Pacific Fair, Broadbeach Applications close: Wednesday 30th of October 2024 Part-time hours & casual hours available, must have full availability over the Christmas & New Year period. RETAIL ASSISTANT We've been searching for you! We are on the lookout for a jewellery enthusiast to bring the YCL Story to life in our brand new Pop-Up. YCL is seeking an passionate, outgoing person to join our team. As part of our team, you'll need to provide outstanding customer service and promote the growth of the business by meeting set weekly sales targets. The ideal candidate must have a minimum 3 years experience in a similar role and be ready to join this high energy, passionate and creative team.
Key Responsibilities: Ensuring high levels of customer satisfaction through premium sales service.Connecting with customers and telling the YCL brand story.Thrive in a customer-centric environment, motivated by achieving both individual and team KPIs.Maintaining an immaculate store presentation and merchandising.Facilitating our in-store jewellery services: ETERNAL Permanent Jewellery & Charm Bar (YCL training given).Provide in-store styling advice for customers.Manage point of sale processes.Aid in the receiving and organising of new stock deliveries.Always be up to date with the latest product information and brand happenings.Follow all policies and procedures.Cultivating VIP relationships.Key Skills: A proven working experience in a retail sales position.A people-person.A good understanding of sales principles and customer service practices.A proven ability to meet and exceed sales quotas.Excellent communication and interpersonal skills.Must be customer oriented at all times.Great hand eye coordination and open to learning a new skill by facilitating our permanent jewellery service.Basic administration skills.Experience with Shopify an advantage but not required.Have a positive "can do" attitude.Flexibility to work through the Chrsitmas & New Year period, Thursday evenings, weekends, and public holidays on a rostered basis.Why YCL? We offer competitive salary and benefits.We are a passionate, driven small team whom value culture and wellbeingWe value innovation and creative expression.Opportunity to co-create within a growing fashion-tech company offering long term career progression.Generous staff discounts, team rewards, and so much more.A combined 25 years of experience in creative direction, business development, brand curation, digital marketing and customer experience.Opportunity to grow and expand within your role and a fast-growing brand.