Sales and Parts Interpreter page is loaded
Sales and Parts InterpreterApply locations Perth time type Full time posted on Posted Yesterday time left to apply End Date: December 31, 2024 (30+ days left to apply) job requisition id R_004977
We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Opportunity We are actively seeking an experienced, pro-active and personable Sales and Parts Interpreter to join our welcoming and supportive team in our Midvale Branch. As Sales and Parts Interpreter, you will be responsible for accurately entering and coordinating sales orders and liaising with the sales team to communicate delivery timeline expectations for Normet customers.
What we offer Full-time permanent position I Monday to Friday I 9am - 5pmAnnual remuneration reviewTraining and professional development including access to global training programsEmployee Assistance Program, Rewards & Recognition, and Years of Service ProgramsSupportive team culture and engaging work environmentFree onsite parkingCall back allowanceUniforms providedKey responsibilities Provide sales quotations of goods offered by NAP at customers' requestManage spare parts sales and inquiries on our national support hotlinePrepare and issue invoices and sales orders to confirm spare parts and after-market service ordersCoordinate purchase order authorisation with the head office as requiredSource and procure non-genuine spare parts when necessary, ensuring compliance with quality and pricing standardsPerform quality checks on received goods, ensuring pricing accuracy, and follow up on outstanding orders as neededProvide timely and accurate sales order confirmations to customersComplete business and back-order reporting accurately and within deadlinesCollaborate with management, workshop, and sales teams to establish sales forecasts and address future production supply needsOversee production jobs, ensuring efficient workflow and operational accuracy by opening, monitoring, managing, and closing these tasksEnsure customer satisfaction in relation to spare parts sales and inquiries, with all relevant information accurately captured in D365Leverage D365 data management tools to plan and meet customer delivery expectations.Ensure full and timely sales delivery (DIFOT) by effectively managing data and collaborating with the sales team on delivery requirementsCommunicate effectively with internal and external customers to identify needs and recommend suitable spare parts solutionsSupport the sales team by identifying and promoting upselling opportunities.To shine in this position, you will need 2-3 years' experience in Parts Interpreter or Spare Parts Administrator role or similar. Preferably with a heavy machine focus.Experience with ERP systems is essential; proficiency in Microsoft Dynamics 365 is highly regardedSolid experience in the processing of purchase and sales ordersAbility to interpret spare parts manuals and drawingsHigh-level of organisation, problem analysis and problem-solving skillsHighly organised, flexible, and proactive with a positive can do' attitudeSelf-driven and results orientatedAbility to influence others and implement changeAble to perform in a highly agile and changing work environmentAbility to achieve results and work under pressureTo be available to be part of the Call Back RosterFull working rights in Australia is essential in order to be considered for this position.The successful candidate must be able to successfully complete a pre-employment medical and obtain a National Police Clearance before commencement. Normet Normet is a world-leading, innovative technology company that defines the future of underground operations in mining, tunnelling, and civil engineering projects helping our partners increase safety, sustainability, and productivity.
We believe our employees are the heart and soul of our company, we aim to provide everyone with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences.
Next steps To join our team please submit your application as soon as possible. We will be reviewing applications as they are received and will only contact shortlisted candidates, thank you.
Come and share your courage to shine with us!
#J-18808-Ljbffr