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At Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
Do you have a passion for your local community?
Are you customer obsessed?
Do you want to be part of making a true difference in the lives of those in your local community?
Find your work-life balance with this exciting opportunity to work from home and in store!
About the Community Team: At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers.
Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust.
This results in longer and more sustainable relationships with our customers, and in turn, more fulfilling work for our people.
About the Role: We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Rockingham WA store.
As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community.
You are encouraged to show individual accountability and responsibility for supporting customers end-to-end with outstanding service.
About you: You are a multitasking superstar with the ability to apply your knowledge across various channels including virtual messaging, face-to-face, and phone-based systems.
You thrive on providing great service to the local community.
Why You'll Love It Here: Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community - depending on business requirements.
Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach – we want to hear from you.
Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better.
We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals.
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