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It's a strange thing to say, because us humans are capable of incredible things.
And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
Do you have a passion for your local community?
Are you customer obsessed?
Do you want to be part of making a true difference in the lives of those in your local community?
Find your work life balance with this exciting opportunity to work from home and in store!
Empowering our teams to be autonomous local experts.
About the Community Team:
At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers.
Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust.
This results in longer and more sustainable relationships with our customers, and in turn, more fulfilling work for our people.
About the Role:
We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Sunnybank QLD store.
As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community.
You are encouraged to show individual accountability and responsibility for supporting customers end-to-end with outstanding service.
There are 6 key magnets that drive our ambitions to help create autonomy and to serve locally within our Geo teams.
These encompass People, Trust, Customer, Growth, Value and Health.
About you:
You are a multitasking superstar with the ability to apply your knowledge across various channels including virtual messaging, face-to-face as well as our phone-based systems.
You thrive on providing great service to the local community.
Growing and keeping your customer base is critically important to you.
Why You'll Love It Here:
Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach – we want to hear from you.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better.
We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals.
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