Independent Living Specialists (ILS) have evolved over the last 15 years, to position itself as Australia's largest range of Physiotherapy and home care equipment.With 21 retail stores currently, and plans to dramatically increase our footprint nationally, we are now beginning to recruit for future expansion.At ILS our mission is to improve the quality of life for our customers, and to ensure that they feel like they are also part of our family. If you yearn to be part of a business that will invest time into your development rather than feeling like 'just a number' then this is the opportunity you have been looking for!If you thrive on a challenge and are looking for a long-term career (and not just a job) within the Healthcare Industry, then this could be the one for you!We seek a 2x Sales Administrator to provide support to our growing team in Townsville. This is a fast paced but very rewarding role, that will require you to work efficiently and accurately.Responsibilities will include but not limited to:Facilitate the quoting and invoicing, rental and sale of products.Identify and facilitate referrals to other internal departments.Answer customer calls and emails to resolve issues in a timely and effective manner.Taking service repairs and maintenance queries over the phone and actioningLiaise with customers, and other internal departments to get the best outcomes for our customers.Providing support to our showroom staff when neededYour qualities will include:Organised and proactive.Outgoing motivated personality.Excellent communication with people from all walks of life.A genuine desire to assist customers.Warm and caring.Love talking to people.A flexible 'can do' attitude.Strong initiative.About You…You may have a strong Customer Service background and want to apply your skills in the Allied Health industry.You will have a customer-centric mindset, because at ILS we are all about the customer!You will be well presented, professional and courteousYou will have fantastic interpersonal skills and love connecting with people from all walks of lifeHave a genuine desire to help others with your knowledge and abilities.You will have second to none administration and data entry skills, including the ability to prioritise your timeYou will be a self-motivated, creative thinker, able to problem solve and seek out new opportunitiesWhat's In It For You:Professional and supportive team environmentOngoing extensive training and coachingCompany Paid Parental LeaveBirthday leave dayWork/life balanceTo find out more about ILS please go to www.ilsau.com.au/our-culture.If this sounds like your next career move, apply now!
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