Sales Support Executive Full Time Position Melbourne, VIC Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a 'One Team' culture which means at Hertz you will be exposed to all our different brands and be a part of a global multibrand team. To continue our success in the future of car rental, we're looking for customer focused, high performing Sales Support Executive to join our exceptional team. We provide the keys for you to drive your career! What are the Perks? Profit Sharing ProgramGenerous discounts on our brandsOpportunity for remote working Employee Car Sales Program Car Leasing ProgramOn-site Airport ParkingAdditional day leave per annum A focus on sustainabilityTargeted charity partnershipsKey focus on wellbeing and safetyWGEA Certified workplaceAbout the Role? As Sales Support Executive, you will be based in our Melbourne Head Office, reporting directly to the Sales Operations & Project Manager. You will be responsible for providing internal and external customer service, administration, reporting and project support to the Sales Team to facilitate the development of key customer relationships.
In this role you will; Develop relationships as the first point of telephone or email contact for valued corporate and travel industry clientsProvide consistently high levels of customer service to internal and external clients and investigate root cause and resolve any issuesData entry to assist with preparation of tender applications, contracts and sales proposalsMaintain accurate and up to data database records for key contacts and clientsCollating and reporting on sales statisticsRaise Budget Requests, Purchase Orders and manage general administration duties for the teamWhere required, involvement in delivering Sales efficiency projects via building of sales reporting, implementation of Robotics Process Automation (RPA) tasks, and development/progression of systems-based project work for the Sales team.About You? To be successful in this position, our newest team member will have the following:
Optimistic and enthusiastic disposition, with a keenness to assist others, show initiative and share your ideas for continuous improvementExcellent written and verbal communication skills, and active-listening skillsStrong organisational and administration skillsAbility to work independently, or as a team with combined workflowsAbility to work under pressure and juggle competing prioritiesProficient use of Microsoft Suite (Word, Excel and PowerPoint) is essentialIt is advantageous, but not essential, to have the following skills and abilities:
Familiarity with SalesforcePrevious experience in a similar role supporting a team, or customer service/administrative experience in the travel industry or any industry involving a very detailed or complex product/service Interest to learn or understanding of Advanced Excel, programming (eg. Python, SQL) and automationAbout the Offer? In return for your hard work and dedication, in addition to the company perks, you will be rewarded with:
A competitive annual salary package Opportunities for career growth and development A supportive team environmentEmployee Benefits and a motivating company cultureAt Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process
