ProStar Management Pty Ltd provides our wider business group's management services & operations, including General Management, HR, Finance, Technology, Operations, Procurement, Distribution, Marketing & Field Services. Our extended network of long standing & trusted businesses is located here in Australia & in New Zealand. Our business group includes multiple local manufacturing operations & distribution centers which manufacture & procure quality fencing and joinery products sold in Australia's largest & most trusted hardware retail chain.
This role is all about customer support via phone or email. There is no face-to-face requirement. You will be responsible for processing orders and quotes through our system and handle any associated calls, such as ETAs or the need for further information.
You will also complete associated administrative duties to ensure our customers receive the stock product, provide customer support and advice on our range of products, prepare customer quotes, and follow up.
Reporting to the Group Sales Manager, this is a diverse role working across multiple functions in the support of sales activities, order processing, and customer service via phone and email.
This is a full-time position based at our Kunda Park manufacturing centre.
You will have a proven track record in customer service and administration and will be able to communicate and relate to all levels. You will be a confident and motivated professional with a positive, client-centric approach.
When applying for this position, please demonstrate the following criteria:
Proven administrative, data entry, and data management skills with an eye for detail.Strong Excel, Word, and Outlook skills.Excellent organisational and time management skills.Ability to learn and gain detailed product knowledge.Able to work autonomously whilst still being a strong team player.Ability to work within a small office and team yet willing to take on additional duties as needed with a sense of ownership.High levels of professionalism, integrity, and reliability.Positive and flexible approach, being able to adjust to changing demands.It would be advantageous, but not a requirement, if you can also demonstrate any of the following:
Interest in the building industry or with building products.Experience with MYOB EXONET and/or MYOB Advanced.Please send your resume and a cover letter detailing your relevant experience via the "Quick apply" link above.
ProStar Management is an equal opportunity employer. We welcome applications from candidates with diverse backgrounds and experiences.
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