Sales Administration and Customer Service Team Member Perm | Full-time | CBD Step into the world of luxury appliances with an esteemed American company, right in the heart of Melbourne CBD.
Renowned for their exceptional customer service and stellar sales support, they are on the hunt for a dynamic individual to enhance their cohesive team and propel their success story forward.
Position Overview: As a Sales Administration and Customer Service Team Member, you'll be the backbone of their daily operations.
This is a unique opportunity to blend your skills in accounts, customer service, and sales administration.
Your mission is to deliver top-tier service and support to both consumers and retail representatives, ensuring every interaction is prompt, professional, and exceeds expectations.
Key Responsibilities: • Efficiently process sales and commercial orders in collaboration with various departments.
• Manage commercial orders and coordinate with stakeholders.
• Administer appliance changeovers while ensuring compliance with procedures.
• Coordinate stock arrangements and process return items for credit.
• Ensure accurate invoicing for retailer purchases.
• Maintain pricing in SAP and provide backup support for customer service.
Key Skills Required: • Proficiency in Microsoft Office suite.
• Essential customer service experience.
• Availability to work full-time in the office.
• Experience in processing and generating invoices • Experience in Accounts payable and receivable • Product base sales experience Additional Knowledge (Not Mandatory): • Familiarity with SAP B1 customer database.
• Basic bookkeeping knowledge.
Benefits: • Work for a family-owned business established in 1946.
• Enjoy team events and a close-knit, collaborative environment.
If you're ready to seize this exciting opportunity and contribute to the growth of this business, we want to hear from you!
To apply online, click the link below and send your resume in WORD format.
Alternatively, for a confidential discussion, please contact Jenny Hiep at 03 9535 2115.