This is a Sales Account Manager role with one of the leading companies in AU right now -- Great Wrap -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Great Wrap **In this role, you'll be responsible for** - Act as the first point of contact for customer inquiries, providing friendly and efficient service that reflects our brand's commitment to sustainability and innovation. Qualify these leads and convert them into happy Great Wrap customers - Assist with the preparation and follow-up of sales presentations, proposals, and meetings, ensuring all materials showcase our design-driven approach and commitment to the environment. - Manage customer databases, ensuring accurate and up-to-date reporting that helps us stay connected to our community. - Support the sales team in scheduling appointments, organising samples, and any other administrative tasks to enhance our sales efforts. - Contribute ideas for improving our sales processes and customer engagement strategies, keeping sustainability at the forefront. - Effectively manage and nurture client relationships, acting as the primary point of contact for account inquiries, feedback, and ongoing support. Ensure timely and successful delivery of our solutions according to customer needs and objectives. Proactively assess, clarify, and validate client needs on an ongoing basis, fostering a partnership-based approach to drive continuous value and satisfaction. **A day in the life** As a Sales Account Manager, your primary responsibility is to manage the customer pipeline effectively. This involves staying on top of customer interactions, ensuring timely follow-ups, and submitting proposals promptly. Your role also entails maintaining detailed records of these interactions and reporting on progress. At Great Wrap, we are privileged to work with customers who want to drive real change within their organisation. Whether it's Chief Sustainability Officers or Heads of Procurement, these are people who are willing to go to extraordinary lengths to implement change that has a positive environmental outcome, making the daily tasks meaningful and downright enjoyable! - In the morning, you'll come into the factory and hit the ground running by working on the latest sales opportunities and converting customers currently reliant on plastic to sustainable alternatives that don't harm the environment. - After lunch, you might have a quick sync-up with your manager or the broader team to discuss the nuances of a customer's requirements. Whether it's working out a roll-out plan or working with the manufacturing team to provide recommendations, no two days are the same. - The beauty of sales is that it's flexible! You will own your schedule and best determine the priorities for your day, week, and year - giving you a great level of autonomy. If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Great Wrap. Applying here is the first step in the hiring process for this role at Great Wrap. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
