Company: Safran Helicopter Engines
Job field: Customer services and support
Location: Bankstown, New South Wales, Australia
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 3 years
SAFRAN Helicopter Engines Australia is seeking a suitably experienced Commercial and Strategy Manager who is responsible for leading the commercial team to match or exceed the assigned sales and business capture targets for SAFRAN HE Australia's product and service lines.
Objectives of the Role Lead the Commercial Managers to deliver monthly/quarterly/annual objectives Manage Certified Maintenance Centre obligations and performance Support Front Office Director on proposal preparations, contracts Manage assigned OEM financial and strategic objectives Identify new opportunities for business expansion beyond current activities Drive CRM engagement and use effectively to achieve annual objectives Reporting and Market Analysis Develop business plans and growth agenda for the assigned programs in line with the parameters provided by the Front Office Director Collection, analysis and sharing of market related data to support the development and maintenance of business plans and commercial decisions Develop and maintain strategic relationships in alignment with the Long Term and Short Term Strategy Goals Create winning business solutions through understanding the customer's needs and factors impacting on it Manage airshows and promotional attendance to maximize SAFRAN exposure Minimum Qualifications and Experience Tertiary qualifications in Management, Business or Engineering from an accredited university or equivalent institution, or relevant experience in a related field. Sales 'capture' training through accredited educational institution. Masters/Post Graduate level qualification in Business Administration, Accounting, Commerce, Economics or Finance from an accredited university or equivalent institution; not essential Project management training/qualification would be advantageous Able to constructively develop business and capture strategies from a complex range of variables, options and constraints Demonstrated ability to contribute to the planning of a complex business as part of a middle management team Demonstrated experience with contracting and management practices Demonstrated ability to deliver complex projects on time and to budget Management and leadership experience. If within an aircraft or engine MRO environment this would be advantageous Broad knowledge of and experience in maintenance practices involved with engineering or aviation maintenance, repair and overhaul (MRO). Job Requirements Can demonstrate an entrepreneurial spirit Self-motivated and able to work independently Commercial acumen, intellect and a professional in their field, who is seen as a valued advisor and business partner by their manager and colleagues A mentor who provides coaching, encourages teamwork and instils confidence in colleagues and external resources Must be able to demonstrate a proven commitment to being part of a team-oriented organisation seeking continuous improvement, in an open and 'no surprises' manner in a constantly challenging environment Able to apply strategic thinking and action to create business opportunities A highly organised and logical approach that is followed through with enthusiasm and persistence to ensure customer satisfaction Excellent interpersonal skills with a proven record of developing and maintaining good working relationships within a local and global context A customer relationship skill set including the ability to understand and interpret technical or non-technical customer requirements Demonstrated experience & willingness to follow up enquiries until a solution which is satisfactory to the customer is achieved A commitment to ongoing maintenance of professional standards and development Decisive and self-starting attitude Strong attention to detail Proactive work ethic and well-developed problem-solving skills How to Apply Candidates must currently have the legal right to work in Australia to be eligible to apply for this position. Please note all final applicants for this position will be asked to complete a national police check and each application will be considered on its merits. All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number CSM1124.
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