American Red Cross SAF Region Program Specialist Statewide , Oregon Apply Now Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Coordinate the overall interdisciplinary client care plan, from assessment to case closure. Provide crisis intervention and assist families in understanding implications and complexities of their situation. Determine, implement and facilitate coordination of emergency services and assistance. Act as a liaison between client/family, Red Cross and community resources to ensure necessary assistance is provided promptly and effectively. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. 1: Interview client and family, coordinate and plan services to meet immediate and ongoing needs. Determine appropriate services, assist within activity protocols to meet service member and/or family circumstances, and provide accurate and appropriate casework documentation. 2: Identify and address psychosocial needs of client and family members. Assist with coping skills, stress management and anticipatory grief and grief reaction. Provide crisis intervention service to help clients minimize impact of emergency-caused displacements, disruptions, losses and/or stresses. 3: Provide ongoing support for client and family. Monitor and document status. Provide assistance, when requested, in obtaining verifications, delivering messages and for any other actions that support timely, effective client services. 4: Identify and assist client and family in casework process for services through the Red Cross and/or other agencies/organizations. Advocate on behalf of client and help obtain all additional resources to meet client's needs. 5: Maintain accurate client/family service statistics and generate reports in accordance with organization standards. 6: Identify, develop and maintain key relationships with external partners to promote Red Cross services and programs. 7: Serve as technical subject matter expert (SME) to internal and external constituents. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Collect and research data. Identify and resolve problems in a timely manner. Manage difficult or emotional client situations. Respond to requests for service and assistance and develop alternative solutions as needed. Exhibit sound and accurate judgment. Work with integrity and ethics. Maintain confidentiality. Demonstrate in-depth knowledge of community resources and applicability. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Ability to work on a team. A current, valid driver's license with good driving record is required. Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit to learn more, including our most-needed volunteer positions. 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