The SaaS Account Manager at Martian Logic is about building a trusting relationship with clients in order to understand what the clients love and dislike about the products and services they're paying for. It's also about maximising the ROI clients are getting from our platform. It's a very challenging role; however, these challenges will take your career to another level.Key Responsibilities:Build a trusting relationship with clients to get an accurate estimate of client satisfaction and the value we deliver.Create individual goals and success plans for each client.Collaborate with internal stakeholders to deliver on client success plans.Meet both retention and growth KPI(s).About You:Curious about technology solutions.Team player.Thoughtful communicator.Successful in a team environment.Good skills in using the phone as an effective method of engaging with clients.Minimum of 3 years of SaaS-based Client Success or Account Management experience.Proficiency in sales and CRM systems.Culture & Remuneration:Inclusion & Having Your Opinion Heard: Having your opinion heard is our utmost priority at Martian Logic, as we always ensure that our people have a seat at the table.Learning & Growing: Work closely within world-class teams in both business and technical areas, where you'll find yourself constantly challenged to learn and grow as a professional.Remuneration: We expect a high level of commitment and ownership from our team, and in return, we offer very competitive remuneration and benefits. Based on years of experience, we're offering the following package for this role:Base Salary: between $80K and $120K/year depending on experience.Base Salary + Bonuses (OTE): $150K and $200K/year.Yearly Salary Review: Your base and OTE will be reviewed every year.If you are looking to develop your career with an online tech-savvy company offering scope for serious career progression, this could be the role for you. Click Apply now to submit your CV!Alternatively, you can speak in confidence about this role with Blake Mitchell on 0476 841 237.Closes 21st Jan 25CBD, Inner West & Eastern Suburbs Sydney, Australia - NSW
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