S. R. Seating Private Limited | Administrative Assistant

Administrative assistants have a variety of roles and responsibilities, including:
Front desk : Greet visitors, manage the phone system, and handle mail and shipments Administrative support : Provide support to senior leaders by writing and distributing memos, letters, and spreadsheets Calendar management : Schedule appointments, meetings, and travel for employees and others Communication : Respond to emails, phone calls, and other inquiries Document management : Maintain filing systems, organize documents, and update databases Planning : Plan events, prepare meeting agendas, and coordinate logistics Inventory : Order office supplies, track inventory, and manage vendor contracts Research : Conduct industry-specific research and prepare supporting documentation Proofreading : Proofread and correct grammar and spelling mistakes Bookkeeping : Perform basic bookkeeping Managing customer interactions : Handle inquiries through various channels, such as phone, email, live chat, and social media Resolving issues : Provide prompt answers to customer questions and resolve issues Maintaining customer records : Keep accurate records of customer interactions to identify patterns and provide ongoing support Gathering customer feedback : Analyze customer feedback to improve products and services Building relationships : Nurture good relationships with clients Hiring, directing, and monitoring a team : Train and track the performance of customer service representatives Tracking KPIs : Monitor key performance indicators, such as customer satisfaction, net promoter score, and average handling time #J-18808-Ljbffr