Add expected salary to your profile for insights
When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About the Business High on character, service and value, Atura is a collection of urban, industrial and art-inspired hotels, offering a mix of comfort, delicious dining and high-tech features with a stand-out, living room lobby concept. Atura offers a fresh approach to the refined travel experience with its design-driven hotels that provide guests a unique experience.
About the Role We are seeking an enthusiastic and detail-oriented Food & Beverage Operations Manager who possesses strong leadership skills and a deep understanding of the hospitality industry. Our ideal candidate will be responsible for overseeing day-to-day Food and Beverage operations, within Atura Blacktown and Royal Cricketers Arms, ensuring seamless service, and maintaining a positive and inviting atmosphere for our guests.
Responsibilities Operational Leadership:
Supervise and coordinate all aspects of Food and Beverage operations, at Atura Blacktown and Royal Cricketers Arms. Collaborate with F&B senior leaders, and other departmental managers, in promoting both Atura Blacktown and Royal Cricketers Arms. Ensure compliance with health and safety regulations; and maintain a clean and organised environment. Monitor inventory levels and manage supply orders to meet demand. Staff Management:
Recruit, train, motivate and manage a team of skilled staff. Conduct regular performance reviews and provide constructive feedback. Foster a positive and collaborative work environment. Customer Service:
Uphold our commitment to exceptional customer service and guest satisfaction. Address customer enquiries, concerns and feedback promptly and professionally. Implement strategies to enhance the overall guest experience. Develop and manage budgets, ensuring financial targets are met. Monitor and control costs, including food and beverage expenses. Maximise revenue through strategic pricing and promotional activities. Menu Development and Quality Control:
Collaborate with the chef to develop and update menus that align with current trends, customer preferences and compliance. Ensure consistent quality of food and beverages. Skills & experience Proven experience in management, within the Food & Beverage department, with a track record of success. Strong leadership and communication skills. Excellent organisational and multitasking abilities. Knowledge of current industry trends and best practices. A valid NSW Responsible Service of Alcohol (RSA) Certificate/Competency Card. A commitment and dedication towards teamwork with a positive and 'can do' attitude. Flexible availability and the ability to work a range of weekdays, weeknights, public holidays and weekends. At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting. Employee Assistance Program. Australia and NZ's largest and most diverse experiences company If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alertshere
How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions:
How many years' experience do you have as a Food and Beverage Operations Manager? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How many years of people management experience do you have? Do you hold a current Responsible Service of Alcohol (RSA) certificate? Do you have a current Australian driver's licence? ATURA IS A FRESH COLLECTION OF URBAN, INDUSTRIAL AND ART-INSPIRED HOTELS. HIGH ON CHARACTER, SERVICE AND VALUE, AT ATURA, WE GIVE YOU MORE. SO ESCAPE THE HUMDRUM AND STEP INTO SOMEWHERE THAT'S ALWAYS FULL OF SURPRISES.
Source: This is an extract from the company's own website
OUR HOTELS
ATURA IS A FRESH COLLECTION OF URBAN, INDUSTRIAL AND ART-INSPIRED HOTELS. HIGH ON CHARACTER, SERVICE AND VALUE, AT ATURA, WE GIVE YOU MORE. SO ESCAPE THE HUMDRUM AND STEP INTO SOMEWHERE THAT'S ALWAYS FULL OF SURPRISES.
Source: This is an extract from the company's own website
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr