Russell Mineral Equipment | Service Account Manager

There is now an exciting opportunity for a Service Account Manager to join the Regional Services team on a permanent full-time basis.
We are searching for a highly experienced Sales Professional capable of managing complex contracts and can work effectively with our international Customers from regions such as Europe, Middle East, Mongolia, and Central Asia.
The successful candidate will be someone who can drive regional growth by securing and managing Long-Term Service Contracts and adapting to diverse Customer needs.
As the successful candidate, you will be responsible for collaboratively developing RME's opportunities and relationships with existing Customers. This will include:
Working with the Customer and RME's Customer Support team to ensure the delivery of consistent, world-class service and maintenance through quality asset management; Actively participating in Customer engagement efforts to ensure that RME is a Proactive Partner; Providing regular, rapid responses to Customer needs and completes designated calls and routes; Ensuring the sustainability of the Service business through accuracy in fiscal and administrative responsibilities; Providing leadership in Sales and Service processes, including the development and implementation of such processes; Actively work with Customers in order to improve their concentrator performance and to maximise on revenue potential; Forming relationships with potential Customers to determine the level of potential and, where appropriate, engage with the Customer; A willingness to relocate to Toowoomba, QLD. Seniority level Mid-Senior level
Employment type Full-time
Industries Mining
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