Job Description - Travel Sales Lead (2500000K)
Job Number:
About the role
RACQ is seeking a passionate and experienced Travel Sales Lead to spearhead and oversee the sales operations of our travel products and services. This newly created role offers an exciting opportunity to take a leading role in delivering high-quality travel experiences, achieving revenue and volume targets, and driving the continued success of our business.
At RACQ, we are committed to fostering an innovative, collaborative environment where you can thrive while helping our members explore the world through our exceptional travel offerings. This role provides an opportunity to make a direct impact on business growth, enhance your leadership skills, and be part of an exciting, dynamic industry.
Key Responsibilities:
Align goals and initiatives with Sales, Marketing, and internal teams to streamline processes and maximise member satisfaction.
Drive sales and ensure that our products remain compelling and competitive by engaging with key stakeholders and external partners.
Work with Finance and Analytics to refine offerings and make informed decisions based on product performance.
Oversee the sales function for our travel products, ensuring compliance, continuous improvement, and a seamless client experience.
Track sales performance and adjust strategies to meet or exceed financial goals.
About you:
The ideal candidate is a results-driven individual with a passion for travel and customer satisfaction. They excel at collaborating with teams, building key relationships, and using data to drive decisions. Their approach motivates teams, optimises sales processes, and ensures financial goals are met while keeping products competitive.
Strong expertise in product lifecycle management, market research, and pricing strategy to drive product success and market competitiveness.
Proficiency with project management tools and software, as well as travel booking and customer relationship management (CRM) systems for seamless operational execution.
Excellent communication and problem-solving skills, with a keen attention to detail in managing relationships and delivering high-quality products.
Ability to identify customer needs and translate them into compelling travel products that resonate with target markets.
Strategic thinker with a customer-centered approach, consistently focusing on delivering innovative, high-impact product solutions.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We'll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Financial benefits and discounts on a range of banking, assistance and insurance products.
Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
Invest in your development with in-house development programs and access to an extensive digital learning platform.
Please Note:
to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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