Randstad is partnering with a well-established provider of residential aged care, committed to delivering high-quality care and support to over 600 residents across their facilities in Brisbane and the Redlands.
About the role
As a Roster Officer, you will work closely with the Rosters team, reporting to the Roster Supervisor, and be responsible for supporting the preparation of master and working rosters. The role requires a combination of excellent organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously. You will also interact regularly with staff and management, providing high-quality customer service and accurate advice on staffing and scheduling matters.
Key Responsibilities
Assist in preparing and maintaining rosters, ensuring compliance with Awards, budgets and staffing requirements.
Monitor and manage attendance, absenteeism, and unavailability within the working rosters.
Ensure compliance with workforce competences, qualifications, and workplace conditions as per employee contracts and Enterprise Bargaining Agreements.
Coordinate workforce training and development scheduling.
Support HR and Finance teams, particularly with payroll-related tasks.
Assist with reporting, analysis, and insights into workforce trends.
Help develop and maintain relevant policies, procedures, and documentation.
Reconcile variances between rosters, timesheets, and payroll.
What are we looking for?
Current National Police Certificate.
Previous experience in scheduling or rostering, preferably within the aged care or healthcare sector.
A positive, team-based attitude with the ability to work independently.
Excellent time management and attention to detail.
High computer literacy and willingness to adapt to new technologies.
Ability to maintain confidentiality and exercise sound judgement in sensitive situations.
Relevant tertiary qualifications (Bachelor of Business or similar).
What's on offer?
Experience within a well-established and collaborative team.
A dynamic work environment in a growing sector.
Opportunity to work with a values-driven organisation.
Professional development and training opportunities.
A chance to contribute to high-quality care and make a positive impact in the aged care sector.
If you're passionate about making a positive impact in the aged care sector, please apply by submitting your resume via the APPLY button and sending a brief email to ****** explaining your interest in this role. Shortlisted candidates will be provided with further details about the application process.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Rostering coordinator,healthcare programs experience, scheduler, workforce coordinator, programs, planning coordinator
qualifications
Previous experience in scheduling or rostering
preferably within the aged care or healthcare sector.
education
Vocational/Professional Qualification