Our partner Children, Youth & Family Services (CYF) is a leading Child Safety provider throughout QLD. CYF team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals.
About this opportunity:
The Rostering Officer provides accurate and timely rosters to CYF employees by rostering according to staff contracts to ensure hours are met and according to specific shift and client service needs.
Key responsibilities of this role:
Ensure shifts are filled in a timely manner and in such a way as to ensure minimum disruption to client supports
Audit timesheets fortnightly for payroll processing
Advise and support Case Managers in the population of and updating of rosters
Set up and manage ongoing rosters for all employees and ensure that shifts are filled in a timely manner with support from line managers
Process annual leave and availability requests in consultation with Case Managers
Ensure hours worked by employees are monitored to ensure employees are working within any industrial relation obligations and awards
Ensure shift allocations comply with contract requirements, minimum training/credentialing requirements and client preferences
Coordinate rostering of new employees to ensure that they undertake on-site induction training and shadow shifts.
Respond to and appropriately manage employee queries regarding their rosters
To succeed in this role you will have:
Experience and/or understanding of rostering (essential)
Ability to interpret the SCHADS award and any other relevant legislations (highly regarded)
Intermediate skills in the use of Client Information Management Systems such as Visual Care (highly regarded)
Flexibility to work between the hours of 6am to 6pm on a rotation roster
Demonstrated proficiency in Microsoft Office
Ability to prioritise in a fast-paced environment and self-manage workloads to meet competing deadlines
A commitment to providing a solution focused approach and attitude
Strong customer service and stakeholder engagement skills
Working with Children Blue Card
Why work with us:
Flexible work options – flex day model
Monthly rostered day off – an extra 12 days off per year!
Annual FREE Flu Vaccination
Academic Study Day Program
Sonder complete care platform – 24/7 support
Ongoing learning and development including career growth opportunities
Corporate Health Care Partners
Temporary Office Swap – locations across QLD
Recognition – Employee of the Month, 5 & 10 year Service Awards
Sanctuary Model of Care framework training
CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. CRUX is the official recruitment partner for SCSS.
We a re committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only appreciated – they are essential to our success. Apply now
Helping you live more confidently & independently, with holistic care that is tailored to your unique needs.
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