Adelaide, South Australia 5000, Australia • Full-timeDescriptionJoin a Team Making a Real Difference!Are you passionate about empowering others and making a meaningful impact in your community? At Cara, we are committed to supporting individuals with disabilities to live independent, fulfilling lives. We're on the lookout for compassionate, dedicated, and driven people to join our team.What you'll doAct as the primary point of contact for all emergency rostering enquiries and duties,Monitor and check rosters entered in the system and maintain accuracy in a timely manner.Action planned and unplanned leave within rosters to ensure accuracy in staff remuneration.Monitor responses to shift offers and escalate where required.Actively redeploy staff where shifts have been cancelled.Proactively report on vacant shifts and identify appropriate solutions.Maintain a client-focused approach to matching client support preferences and staff training opportunities.Work collaboratively with internal stakeholders and staff to correct any anomalies in rosters to ensure that service bookings and service rosters are allocated to reach best outcomes for clients and staff.About youExperience forecasting and demand planning preferably in a disability or home care environment.Understanding of workforce and roster management, dealing with complex rostering services.Excellent interpersonal and communication skills to build positive relationships.Strong problem-solving abilities, able to approach challenges with a proactive and resourceful mindset.The ability to multi-task and prioritise workload in a fast-paced environment.Familiarity with large data rostering systems.Experience in understanding of SCHADS Award and EA interpretation an advantage.Able to work on a rotating 7-day roster.Demonstrated skill in communicating professionally and effectively over the phone.Who we areCara is proud to be South Australia's leading disability service provider. Our purpose-driven team is committed to providing support that empowers people with a disability to grow as individuals and live a life rich in opportunities.We strive to make a difference every day - the people we support, our team and our communities. By joining our team, you are not only stepping into a great career opportunity, but you are also part of something bigger.Ready to Make a Difference?If you're passionate about making a positive impact and are ready to be part of a purpose-driven organisation, we'd love to hear from you!Apply today and join a team that values compassion, diversity, and the power of community.For a confidential discussion, please contact recruitment on 8243 5000.
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