Rostering Coordinator Sunshine Coast

Details of the offer

Are you good with puzzles?
Did you enjoy the Rubik's Cube?
How would you like to put together a big jigsaw puzzle each day – and get paid for it?
If you enjoy analysing and solving problems – then jump in and apply now!
Just Better Care is Australia's leading supplier of in-home support, enabling people to live independently, maintain their personal and social connections and enjoy a better quality of life.
Just Better Care is seeking to employ a Full Time Rostering Officer to be part of our enthusiastic and professional team.
You will work in a collaborative and consultative manner to ensure our services not only meet but exceed our client's expectations.
Our Mission:
To consistently provide just better care to every one of our customers, by empowering them to choose what they believe helps them to live as independently as they can and for as long as possible.
This role will involve:

Scheduling a team of support workers to provide in-home care.
Provide efficient support to roster changes with minimal disruption to clients and staff.
Provide customer service with effective and positive communication with all stakeholders.
Quick response to fill emergency shifts.
Administration tasks and compliance.
Answering inquiries from customers and families.
About you:

Commitment to engage and align with Just Better Care Mission, Motivation and Mission in Action.
Previous experience in Rostering preferred.
Demonstrated ability to analyse and problem-solve with attention to detail.
Demonstrated experience in customer service.
Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment.
Strong computer skills including database management and Microsoft Office applications (particularly, Word, and Outlook).
Demonstrated ability to record, report and maintain information.
Demonstrated ability to work independently and as part of a team.
Previous experience in Rostering with Alayacare preferred.
What you will need:

Current and satisfactory NDIS Workers Screening Card & Blue Card.
Next steps:
If you would like to join our growing team of Community Support Professionals and become part of our friendly, professional network please Apply today.
Just Better Care recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in its workplace.
Aboriginal and Torres Strait Islander are encouraged to apply.
This information will be used solely for the purposes of your application for employment with Just Better Care.
We will never share your personal information with any person or organisation unless we have your written permission to do so, or are required to by law or subpoena.
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Nominal Salary: To be agreed

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