Aged & Disability Support (Community Services & Development) Eureka Home Care is a community care organisation that provides in-home support to aged and disability clients in the community.
For many Australians living with a disability, reduced mobility and/or cognition, in-home care and support allows them to live comfortably in their own home and actively participate within their communities. Eureka Home Care places a strong emphasis on maintaining our client's privacy, earning their respect, and preserving their dignity.
JOB PURPOSE The Rostering Coordinator is responsible for coordinating the delivery of services using a team of Care Staff. The role involves liaising with package managers, customers, and staff to ensure services are provided in accordance with the customer's assessed needs and support professional's availability. Working as a part of the integral Client Care Coordination team, you will be responsible for liaising with clients and their family members as well.
Position is based in Randwick, NSW 2031.
Responsibilities of the Rostering Coordinator Build and maintain effective relationships with clients, employees, and stakeholders.Ensure all employees are rostered to suitable services as per their qualifications and experience.Establish and update all employee availability into the scheduling system.Ensure all services are delivered in a professional, caring, and respectful manner.Ensure all company policies and procedures are adhered to by all employees.Achieve KPIs set by senior management.Undertake other office duties as directed.Demonstrated experience in a rostering role, ideally within the Aged Care or Disability sector.Demonstrated time management and organisational skills.A high level of attention to detail and effective time management skills.Demonstrated compassion, sensitivity, and cultural awareness.Self-organised with high levels of motivation and can work autonomously.Proficient computer skills in Microsoft Office suite and willingness to learn new programs.Comfortable working in a small team environment and dealing with multiple work requests.An understanding of issues and services for elderly people, persons with a disability, and their families and carers.Minimum 2-3 years of rostering or workforce planning experience, preferably in the aged care (HCP) and disability industry (NDIS), community services sector.How to Apply Please send your CV and a cover letter addressing the selection criteria. To find out more about working for Eureka Home Care, please visit our website at www.eurekahc.com.au.
For a confidential discussion, please call 02 8488 8982 or email ******.
Thank you for your interest in the position. Please note that only short-listed candidates will be contacted.
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