Administrative Assistants (Administration & Office Support)
Coordinator (Rostering and Scheduling) Office Based Part time job share 3 days per week, with potential for additional days covering leave. Just Better Care Coordinator plays a key role in coordinating and scheduling the care and support services for our Customers. You will be the point of contact for Community Support Professionals and Customers ensuring our customers receive the right care at the right time.
Join a friendly, professional business that provides you with the training and support to develop your career.
Coordinators are office based staff who perform an important role in ensuring services are delivered to customers. Coordinators are responsible for coordinating the delivery of through scheduling a team of Community Support Professionals.
The role is 22 hours + per week, 3 days per week (negotiable).
The role: Developing and managing customer service schedules, including service planning, confirmation and short notice placements and cancellationsPreparing and transmitting schedules for customer service to Community Support ProfessionalsArranging replacement staff to cover planned and unplanned absences and shift changesProviding coaching, supervision, support and direction to Community Support Professionals to ensure quality of service is provided to people they supportMonitoring the implementation of individualised plans for customersVerifying allocation of Community Support Professionals against customer service schedules to ensure timesheet data is processed in a timely mannerMaintaining and updating data in client management systemMeeting the specified standards for the delivery of quality in home care and support servicesWhat you will need: Demonstrated high level verbal and written communication skillsHigh level computer skills including AlayaCare and Microsoft SuiteProven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills.Experience in rostering and schedulingAbility to work calmly in a fast paced environmentCurrent NDIS Worker CheckAbility to work as part of a teamPrevious experience in the community care and health/aged care sectorJoin a friendly, professional business that provides you with training and support to develop your career. We offer a range of benefits including varied work, training, online learning, free employee assistance program, staff recognition programs and more.
Next steps: If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on "Apply for this job". Possible starts with you.
Enquire contact Bettina Esposito, Manager Clinical and Service Operations P:
For over 15 years, Just Better Care has been supporting older people, and people living with disability, to live independently at home and stay connected to their local communities. Our friendly, compassionate and experienced team makes this possible.
Every Just Better Care office is owned and operated locally, enabling us to provide affordable and accessible services to customers in local communities across Australia.
Our staff take the time to get to know our customers, and to determine how we can best meet their needs.
We never compromise on quality, and we're passionate about delivering high quality in home care.
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