Rewarding role working for a MissionDriven Values-based organisation Competitive hourly rate and not for profit salary packaging Monday to Friday 9:30am-5:30pm Hybrid Work Set-up - officebased in Surry Hills (3 days) andwork from home (2 days) Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSWand SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do. We are looking for ahighly motivated Roster Officer to join our extremely busy Home & Community Services scheduling team based inSurry Hills, NSW. This role will be Monday to Friday 9:30am-5:30pm. The position is not for the faint hearted! The Roster Officer isresponsible for scheduling Community Workers to provide In Home Services for our clients. The position worksas part of a large energetic team to ensure accurate and timely allocation of services across metropolitan and regional NSW. This is a dynamic position that requires strong organisation,communication and problem-solving skills. To be successful in this r ole you will ideally have: Experience in Aged Care Services together with previous rostering experience will be highly regarded (but is not essential) An enthusiastic "Can Do" attitude (essential) Ability to identify issues, assist in solving them and adapt to changing circumstances Strong planning and organising skills with a high attention to detail A drive to findsolutions to complex customer enquiries A passion to deliver quality customer service Extensive Administration skills such as data entry & documentation, handling incidents & complaints, email & phone management Exceptional verbal and listening skills over the phone Computer literacy with PC based applications (Word, Excel, Email, Internet, database) Sound interpersonal skills, reliability and honesty Ability to work independently, as part of a busy dedicated team Why you'll love working with us: Opportunity to work within a values-based organisation, with caring at the heart of everything we do Supportive and inclusive team environment Not For Profit Salary packagingto increase your take home pay Ongoing supportfrom your Team Leader If you are looking to make a positive impact, we'd love to hear from you. Apply online Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made. Country: Australia Brands: Catholic Healthcare #J-18808-Ljbffr