Company Description Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.
Job Description Sofitel Gold Coast, Broadbeach Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.
You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. A key focus of the position is ensuring consistent cleanliness standards apply in the rooms and public areas and attending to any guest requests or enquiries.
The ideal candidate will be energetic, self-motivated, have attention to detail, experience in leading and managing others and have a passion for giving guests an exceptional experience.
A Career that lets your passion shine: Clean all assigned guest rooms and public areas to brand standardsAttend to guests requests and enquiries when neededCreate memorable guest experiences, with comfort and luxury in every roomKeep a well-stocked inventory of all amenities and housekeeping equipmentAdhere to Sofitel Brand standards and procedures diligently and seamlesslyQualifications What you will bring to the role: Previous housekeeping or customer service experience is an assetShow attention to detail in all tasks performedAbility to anticipate and focus attention on guest needs, being professional and welcomingExcellent organisational skills and time managementBackground within a luxury hotel environment will be highly regardedAdditional Information Thrive in our Sofitel Gold Coast Broadbeach community: Complimentary meal on shift available via Le CaféEmployee discounts on accommodation, dining, and lifestyle with Accor hotelsDiscounted parkingPaid birthday leaveComplimentary hotel stay package to celebrate your work anniversaryLaundered uniformsWork in the heart of Broadbeach, with walking distance to beaches, restaurants and shops
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