Company Description Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.
Job Description You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. A key focus of the position is ensuring consistent cleanliness standards apply in the rooms and public areas and attending to any guest requests or enquiries.
The ideal candidate will be energetic, self-motivated, have attention to detail, experience in leading and managing others and have a passion for giving guests an exceptional experience.
What you will be doing: Clean all assigned guestrooms and public areas to standardTake initiative to add a personalised experience for the guestAttending to guests requests and enquiries when neededTake ownership of guests' privacy and belongings, while ensuring exceptional service.Qualifications You'll excel in this role if you have: Warm and caring personality with an eye for detailPrevious housekeeping or customer service experience is an assetAbility to anticipate and focus attention on guest needs, being professional and welcomingExcellent organisational skills and time managementShow attention to detail in all tasks performed.Additional Information Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with: Discounts for ambassadors, families and friends at Accor Hotels worldwideComplimentary hotel stay package to celebrate your work anniversarySecure parking in the centre of Brisbane for only $10 per dayDirect access to Central train stationComplimentary food in the ambassador dining roomLaundered uniforms.
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