Monday to Friday - No weekend work Large company with growth opportunities Potential to move into a hybrid work model Who are we?
Programmed is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries.
Working with Programmed means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.
We are not your typical large corporate, we care about our people and our customers equally.
We are looking for someone who appreciates the diversity of our customers, contractors and teams
The Role We have a great opportunity available now for a Request for Service Coordinator to join our office based in Henderson, West Auckland.
If you have a strong admin / customer service skills and call centre experience, then this is the job for you!
This role will see you responsible for the day-to-day administrative functions and coordination of service requests coming in from customers.
You will receive inbound enquiries via phone and email, then dispatch and monitor each work order status through to completion.
This is a permanent full time position, Monday to Friday between the hours of 6am-4.30pm.
This is an excellent opportunity to work in our fast paced and dynamic industry.
Working with a team of experienced professionals, this role will enable you to further develop your skills and experience.
Skills Required Experience in a call centre environment Strong customer service skills and experience Good written and verbal communication skills Ability to prioritise and multi-task Capability to work within a team environment and independently Confident with Microsoft Office and Excel What's in it for you?
No weekend or evening work - (rare for a call centre environment) Very supportive and approachable team leader with you all the way Great team environment, supportive work culture, training opportunities Long term career potential Free parking on site An Employee Assistance Program, which incorporates a tailored wellbeing initiative
