RFP Proposals Manager (Remote) Department: Sales
Employment Type: Full Time
Location: Sydney, Australia
DescriptionIf you are looking for an exciting opportunity to join an award winning global team, leading the charge in the CX Universe, we want to hear from you! InMoment is looking for a passionate, skilled and motivated professional to join our growing team, helping us grow our footprint in Asia-Pacific! We are looking for a Bid Manager who is not afraid of taking on large enterprises with a HUMAN, BOLD, INVESTED attitude! You will hit the ground running to help us get customers engaged and as excited as we are about improving their ROI while improving their experiences at the intersection of value—where customer, employee, and business needs meet.
Due to numerous new business wins, and unprecedented growth of the APAC Sales Team, the APAC Marketing Team is looking to hire a "Proposals Manager" to support all aspects of the RFP / Tender Management process, to help InMoment APAC to achieve its ambitious growth targets.
Despite a pandemic, InMoment is not only thriving but achieving extraordinary growth in APAC. This means we offer great growth and development opportunities and the chance to work with some great global brands. We work with a wide range of clients across sectors such as healthcare, food and beverage, retail, financial services, entertainment, automotive travel and hospitality.
WHO WE ARE At InMoment, we #OwnTheMomentsThatMatter. We believe every moment offers a new opportunity to make an impact. In every interaction, whether it is personal or professional, we are intentional and we take deliberate action to make the lives of our families, teammates, clients, and community better. As you join InMoment and its brands (ReviewTrackers, Lexalytics, and Wootric) you join an industry-leading company who is dedicated to improving experiences and helping businesses take actions through an integrated CX approach:
Integrating the voice of the customer wherever they are in their journey (taking surveys, on social media or leaving reviews, calling the contact center).Integrating CX technology to prioritize action and inform business decisions—through self-serve or strategic advisors.Integrating an AI powered approach to eliminating data silos and leveraging intelligence.Ultimately, we are the best at helping our clients achieve better business results and Experience Improvement (XI) with the best-in-class CX analytics & action solutions.
WHAT YOU'LL DO Work in partnership with Sales Directors to help secure work with new or existing clientsHelp SD's in crafting an impactful, intriguing and compelling story that brings to life InMoment's 'win and opportunity' themesEnsure our proposal aligns to our customer's challenges and clearly articulates how InMoment will deliver the desired business outcomes.In partnership with our Solution Consultant community you will collaborate on InMoment's response to Technical Appraisals / Questionnaires, positioning our solution in line with the outcomes that need to be delivered.Effectively communicate our solution's unique selling position.Responsible for delivering all bids accurately and on-time, project managing all cross functional subject matter experts, such as Sales, Solution Consulting, Compliance, Legal, Finance and Customer Success.Ownership of procurement portal management, such as Ariba.Manage and keep up to date the bid content library, keeping Responsive (formerly RFPio) up to date, accurate and clean for company wide usage.WHO YOU ARE Self StarterTeam PlayerAttention to detailOrganizedMinimum 5 years of experience with Bid/ Proposal ManagementTechnology, SaaS and / or CX experience is preferred but not essential. WHAT YOU'LL GAINAutonomy - We trust our employees and offer an extremely flexible work scheduleGenerous paid leave which can be rolled over if not utilized, although we highly encourage you to take the necessary time off to switch off!Maternity & Paternity LeaveContinuous learning and development opportunitiesFun, innovative, collaborative, supportive working environmentInclusion and Diversity teams - Women of InMoment and InMovementEmployee recognition platform points can be used with retailers such as Amazon, and use points for hotels, tickets, gift cards, and charitable donationsEmployee recruitment referral program with generous payouts!
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