Revenue Officer Royal Melbourne Hospital Permanent Full Time (1 EFT). Flexible work environment, with work from home options. Great Staff Benefits 5 Weeks Annual Leave, salary packaging benefits & Monthly ADO. We're seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees. Your new role Reporting to the Operations Manager - Revenue Services, the Revenue Officer is responsible for raising all patient accounts with a focus on private and compensable patients. Your day to day will include: Accurately generating and collecting patient accounts. Managing aged trial balances and rejections from Medicare and Private Health funds. Collaborating with internal and external stakeholders. Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH. Providing exceptional customer service to patients and staff. Participating in continuous improvement projects and playing a role in automation developments as a billing subject matter expert. About you An adaptable, and collaborative individual who thrives in a fast-paced, ever-changing environment. Team player, who is willing to continuously improve and challenge the current state. Willing to contribute to a positive workplace environment and culture, whereby staff are encouraged to innovate, develop and contribute to the overall sucess of the RMH. Ability to analyse and problem solve when interpreting data. High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with a wide range of internal and external groups. A keen eye for detail and accuracy. Experience in hospital billing and debt collection. A passion for providing exceptional customer service. A positive, can-do attitude. Benefits of Working at RMH: Join a team that is committed to improving and advancing work practices every day. Enjoy the following benefits: A supportive and collaborative work environment. Opportunities for professional development and growth. Be part of a leading healthcare organisation. Modern, state of the art offices. 5 Weeks Annual Leave, salary packaging benefits & Monthly ADO. For a full Position Description, please click APPLY.
