Bolton Clarke Group is Australia's largest independent, not-for-profit provider of home care, retirement living, and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
The Revenue Audit Officer supports the Revenue team with ensuring that levels of accuracy related to customer transactions and customer profiles are maintained, by reviewing customer accounts where required.
The primary focus of the Revenue Audit Officer is to ensure discrepancies in customer details and transaction records are identified, reported, and corrected in a timely manner, so that Allity's transition to a new resident management system, including but not limited to data migration, can be completed with high quality and within agreed timeframe.
Accountabilities: Audit all historical resident data relevant to current resident billing and subsidy reconciliation as well as data migration to new resident management system. Audit historical resident transaction records, with means tested care fee in particular. Identify discrepancies between Medicare Payment Statement and Resident Billing Records. Liaise with the Department of Services Australia to resolve disputes between Allity and Medicare Payment Team. Assist or liaise with Revenue Officers and Revenue Compliance Officers to adjust billing. Audit historical resident details in the system against residential agreements to identify discrepancies, invalid information, or errors in previous data entry. Obtain up-to-date details in accordance with Aged Care legislation related to privacy terms and legal representatives. Liaise with home administrators, general managers, residents, and their power of attorney to ensure resident billing is delivered. Manage resident receipting as part of bank reconciliation. Ensure allocation of resident payment to correct accounts. Maintain debtor aging report to identify and resolve any discrepancies in payment settlement or aging breakdown. Monitor and keep track of audit progress for different areas. Generate review/audit reports for Revenue Manager. Record and provide explanations for any adjustments to resident accounts. Manage and maintain documentation related to internal and external communications related to any adjustments in resident accounts. Qualifications Required: Relevant tertiary qualifications or studying accounting is mandatory. Experience / Knowledge Required: Min 2+ years' experience in a similar role. Demonstrated knowledge pertaining to Aged Care legislation related to resident billing and subsidy. Demonstrated experience in an Administrative capacity. Highly organised and able to effectively manage and prioritise multiple tasks. High attention to detail and ability to identify discrepancies. Ability to work autonomously to complete tasks as allocated. Maintain a high level of confidentiality and professionalism at all times. Ability to work as part of a team to support, coach and educate as required. Please note: Our recruitment process involves the completion of a national police check. This is a permanent full-time position working 38 hours per week with a salary range between $80,000 - $85,000 plus superannuation.
APPLY NOW if you share our vision and values and want to join us in changing the face of Aged Care.
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Revenue Audit Officer
Banking & Financial Services Other
Closes 25th Oct 24
North Shore & Northern Beaches Sydney Australia - NSW
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