Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA).Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients'outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1,600 staff. How you'll make an impact In the role of a Return to Work Specialist you will be is responsible for the delivery of a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions. On a day to day basis you will: Facilitate and attend regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionalsEducate and inform stakeholders on the return to work process, legislative requirements etc.Educate the injured worker on the benefits of utilising specialists, services and available support to assist in achieving the agreed return to work goalsAttend medical reviews with the injured worker to promote implementing strategies and early interventionWork closely with vocational providers to achieve return to work and return to life outcomes for the injured workerFacilitate and monitor medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the schemeWork closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes or review of entitlementsCommunicate with all relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process Ensure accurate and detailed documentation is recorded to ensure evidence based decisions on all claims;Attend file reviews with employer representatives;Assist and educate employers and workers in completing any workers compensation documentation as required About you We are interested in hearing from people who have: Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable Experience in the Allied Health or Job Placement industry is highly desirable Knowledge of all available 'return to work' services for workers and employers Demonstrated knowledge of the Return to Work Act and its applicationDemonstrated knowledge of relevant acts, legislation and work health benefitsWorking with us: GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce. Just a few of our benefits include: Discounted Insurance Dress for your dayNovated LeasingFlexible & hybrid workingTo apply: If this role sounds like your new career– we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.
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