In the role of a Return to Work Specialist, you will be responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face-to-face service for individuals that have experienced a workplace injury. The role's focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions and will be looking after the Mt Gambier region.
ResponsibilitiesOn a day to day basis you will:
Facilitate and attend regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals.Educate and inform stakeholders on the return to work process, legislative requirements, etc.Educate the injured worker on the benefits of utilising specialists, services and available support to assist in achieving the agreed return to work goals.Attend medical reviews with the injured worker to promote implementing strategies and early intervention.Work closely with vocational providers to achieve return to work and return to life outcomes for the injured worker.Facilitate and monitor medical and like cost management strategies on claims, ensuring cost effectiveness for the purpose of sustainability of the scheme.Work closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes or review of entitlements.Communicate with all relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process.Ensure accurate and detailed documentation is recorded to ensure evidence-based decisions on all claims.Attend file reviews with employer representatives.Assist and educate employers and workers in completing any workers compensation documentation as required. QualificationsWe are interested in hearing from people who have:
Recent or previous work experience in Workers Compensation and/or Claims Management experience is highly desirable.Experience in the Allied Health or Job Placement industry is highly desirable.Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential.Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential.Excellent customer service, communication and interpersonal skills as well as a team player attitude.Demonstrated high levels of autonomy with a learning mindset.Experience working within a dynamic fast-paced environment.To apply:
If this role sounds like your new career– we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
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