POSITION PURPOSEAs Cluster Manager, you are responsible for delivering consistent sales growth and team performance across your portfolio of stores. You will develop a sales-performance culture that prioritises an elevated customer experience through CLASS, our selling steps, while promoting team investment, employee engagement, retention, and consistent growth and development.As a Cluster Manager, you will:PEOPLEDevelop a high-performance culture that promotes team investment, employee engagement, retention, and consistent growth and development.Instil a supportive and candid feedback culture focused on recognising, developing, and elevating your team.Promote internal progression by prioritising the growth of future leaders through structured succession plans, monthly 1:1's, and individualised coaching and development.PERFORMANCEDevelop a strong sales-performance culture across your portfolio that delivers an exceptional customer experience through the yd. sales steps - CLASS.Manage and coach the performance of direct reports to exceed sales budgets, KPI's and maintain consistent sales growth in line with state goals.Regularly analyse sales reports to guide commercial actions that improve sales and traffic performance across your portfolio.Support the execution of all VM guides at the direction of the VM Team in line with expectations to ensure strong commercial implementation.Perform weekly store visits in your portfolio to identify performance opportunities and support sales-driving actions.At yd. we are passionate about our people, and we will offer you:A fun, inspiring and challenging environment.A rewarding incentive program like no other retailer!Mentoring, training, and development to support you on this journey.If this sounds like you, please send through your expression of interest and apply!
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