Customer Service, Administration & Operations 1 Job no: 513323Work type: Permanent Full TimeLocation: NSW - MetroCategories: Customer Service, Administration & Operations, Sales, Stock, Storage & Distribution About Us JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi's Purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We aim to own the tech and entertainment space, grow our customer base, and support our people to deliver the highest quality service.
We have a supportive and inclusive team that embraces individuality and diversity.We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry.You will have exposure to ongoing training & development opportunities from day one.We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.Our team supports vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches, and together we have donated more than $35m to our charity partners.We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions.We provide flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program, and more.About the role As a Retail Team Member, you will have the opportunity to create, support, and contribute to a high-performance culture, ensuring that a great customer experience is enabled across the store, including:
Helping across various areas within our stores, from customer-facing to back of house.Providing a high level of customer service standards including pre, during, and post-sale.Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.Supporting the efficient delivery and processing of stock into the store, following store receiving processes.About you You have a passion for home entertainment, music, movies, technology, appliances, and/or games.You are enthusiastic, passionate, and highly motivated.You are customer-focused and results-driven.You can communicate effectively with a diverse group of people.JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!
Advertised: 03 Jan 2025 AUS Eastern Daylight TimeApplications close: 03 Feb 2025 AUS Eastern Daylight Time
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