APPLICATION PACK
POSITION DETAILS
Reference No 34303
Title Retail Shop Manager
Employment Type Ongoing / Non-ongoing
Working Hours Full Time (37hours 30minutes) per week
Salary $90,199 - $101,022 + 15.4% Superannuation
SectionDevelopment, Marketing, Communications andCommercial
Team Commercial
Australian Citizen + security clearance (aftercommencement)Special Note
This is an ongoing opportunity.
Suitable candidates may be placed in a merit pool from thisselection process and the pool may be used to fill similarongoing or non-ongoing roles. Non-ongoing vacancies filledfrom a merit pool may be offered as a specified term.Applicants may have their application and assessment resultsshared with other Australian Public Service (APS) agencieslooking to fill similar roles.
ABOUT US
The Museum of Australian Democracy (MoAD) at Old Parliament House is located inside a heritage-listedbuilding that was once home to Australia's Parliament (1927 to 1988).True to our building's original brief, we provide a 'people's place', where big ideas are explored.
We share the story of Australia's democracy through exhibitions, events and education programs, as well as
through our rich online collection of stories, objects and resources.
At MoAD, we celebrate the Australian democratic journey. We seek to provoke thought and inspire
conversation by sharing stories and objects that played a part in shaping the nation as it is today.
MoAD
Careers at MoAD are varied, from exhibition curators, heritage officers and learning facilitators, through to
digital producers, finance officers and IT specialists. We're a small team, working in a dynamic environment,
sharing our democratic and political history in a heritage-listed building.
MoAD is an inclusive and rewarding workplace that values the contributions of all our staff. We encourage
applications from First Nations Australians, people with a disability, culturally and linguistically diverse people
and LGBTQIA+ people. We are committed to a safe and supportive workplace which includes flexible working
practices.
MoAD employees are engaged under the Australian Public Service Act 1999 and are subject to the terms
and conditions of employment in the OPH Enterprise Agreement 2024-27
POSITION DETAILS
MoAD is seeking an experienced, energetic, and passionate retail manager with creative vision to lead thegrowth of their retail shop both onsite and through e-commerce to reflect the work of broader institution.
This position is responsible for all aspects of the MoAD retail shop including purchasing, merchandising, pointof sale management, inventory control, reconciliation, and management of rostered shop staff.
The role requires a commitment to ensuring our visitors and external stakeholders have an excellentexperience by creating a friendly and welcoming environment while working in close coordination with allteams within MoAD.
Suitable candidates may be placed in a merit pool from this selection process and the pool may be used tofill similar ongoing or non-ongoing roles. Non-ongoing vacancies filled from a merit pool may be offered as aspecified term. Applicants may have their application and assessment results shared with other AustralianPublic Service (APS) agencies looking to fill similar roles.
DUTIES
Under the direction of the Head of Development, Marketing, Communications and Commercial and theDevelopment Manager, the Retail Shop Manager will be required to:
• Be responsible for all aspects of inventory, supplies, purchasing, inventory control and merchandising
both onsite and e-commerce.
• Oversee daily operations and sales reconciliation within POS system, tracking/deposits.
• Train, inspire and support Museum Experience Officers with shop operational aspects (e.g. point of sale,
• In conjunction with the Development and Partnerships team, prepare an annual budget, business plan,monitor sales trends, and track monthly sales figures.
• Work with the Marketing team to establish appropriate promotions, advertising, print, web, and socialmedia material.
• Maintain excellent relationships with local, regional, and nationally located wholesalers and stockists.
• Enter and track merchandise for reorder or sales trends and prepare analytics using POS system.
• Manage displays and promotions including seasonal/holiday promotions and collaborative opportunitieswith MoAD programming, learning and events.
• Create a suite of MoAD branded merchandise as well as a specific line of First Nations products.
OUR IDEAL CANDIDATE
Our ideal candidate will have:
• Experience in retail management or buying roles including bespoke product development, preferably
in the cultural sector.
• Proven history of developing and maintaining effective relationships with suppliers and trade partners.
https://www.legislation.gov.au/C2004A00538/latest/text https://moadoph.gov.au/sites/default/files/2024-04/oph-enterprise-agreement-2024-2027.pdf MoAD
• Commercial acumen with the ability to produce and use detailed analytics to drive sales and opera
tions and meet targets, this includes a working knowledge of sales and stock control systems.
• Ability to work independently with excellent interpersonal and strong customer service skills, with
demonstrated experience of working collaboratively in a busy team environment.
• Demonstrated organisational, management and computer skills using MS Office, adept in the opera
tion of a POS system and other database systems.
YOUR APPLICATION
• Please provide a concise statement of claims of no more than 2 pages.
o When framing your statement, please ensure you adequately demonstrate your skills,qualifications, experience and capabilities.
• Resume outlining your career history, qualifications and contact details for at least two recent referees(no more than 4 pages)
• A coversheet from the MoAD Website
ELIGIBILITY
Employment with the Museum of Australian Democracy is subject to the following conditions:
• Citizenship – To be eligible for employment with MoAD, applicants must be an Australian Citizen.
• Security Clearance – The successful applicant will be required to undergo and maintain a securityclearance at the baseline level.
SUBMISSION OF APPLICATION
Your application should be submitted by the closing date to
******
• Your application will be automatically acknowledged. If you do not receive an automated receipt, please
contact the Recruitment Officer on 02 6270 8192 or 02 6270 8285
• Applications received after closing will not be accepted unless prior arrangement has been made with the
contact officer.
• RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in furtherassessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have adisability; and meet the minimum requirements for the position. For more information visit the APSCwebsite.
• MoAD accommodates requests for reasonable adjustment for people with disabilities to participate in aninterview, including offering onsite tours to potential employees before their interviews to gauge anypossible access barriers and to comfortably see staff spaces before committing to interview or the jobposition. Please indicate this in your coversheet or contact the recruitment officer on 02 6270 8192 or 026270 8285.
https://www.moadoph.gov.au/about/careers mailto:******
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