Join an innovator and recognised leader in Australian retailingEnjoy varied & interesting workClose-knit, collaborative teamAt Stratco, we offer a fresh new way of providing home improvement solutions to our customers. With more than 70 years of experience in the building and home improvement markets, Stratco has become one of Australia's largest manufacturers, marketers, and retailers of quality building and home improvement products. Stratco now has state-of-the-art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
As a retail team member, you will become part of a dedicated store team and will often be the first point of contact with our customers either face to face or via the phone. Following a great induction, you'll use your customer service, retail, or perhaps even trade background in providing an unparalleled level of service to our loyal customers. More broadly, your day-to-day activities as a part of our "A" team will include:
Assist customers in finding innovative solutions using Stratco products and materialsFace-to-face and telephone customer service and salesFlexibility to work in hardware and garden sales as requiredParticipation in training and personal development sessionsAdherence to Stratco safety and other policiesThe successful applicants will have the following skills and attributes: Proven passion to deliver outstanding customer serviceExperience in a Garden Centre/Trade or Hardware sector whilst preferred is not essentialExcellent communication, interpersonal, and presentation skillsBe a hands-on, practical person with good technical abilityAn eye for detail whilst working in a fast-paced environmentWillingness to develop new skills in a retail environmentComputer literacyREWARDS & BENEFITS Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR CULTURE Whilst manufacturing is our foundation, our team is our future. Stratco recognises and champions diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centres on embracing everyone.
At Stratco, safety is paramount. We take every measure to ensure our team members "Return Home Safe". APPLICATION PROCESS If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process, you will be invited for an interview to discuss the role in more detail.
To see more information about Stratco & our careers please visit – stratco.com.au/careers
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