Retail Sales / CPAP Therapy Consultant - IpswichA world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role We are seeking an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our Ipswich clinic. This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.
How will you CONTRIBUTE and GROW? Serve as the initial point of contact for both new and existing clientsEngage clients through various channels, including in-person, phone and email communicationsOffer guidance on CPAP equipment, setup and ongoing service requirementsCollaborate with healthcare professionals and service providersPromote and upsell our product range and servicesMaintain and sterilise clinic equipmentMaintain inventory and process clinic ordersMinimum Qualifications: Previous experience in a retail, healthcare or sales environmentsExceptional communication skillsIndependent clinic management capabilityBroad experience with customer service across all stages of customer interactionProficiency with Google Suite applicationsKeen interest in CPAP therapy and sleep medicine disciplinesStrong organisational and administrational skillsWe offer: 14 weeks paid parental leaveFamily and social activitiesA professional environment with a focus on wellbeingSalary Continuance InsuranceFull and comprehensive training providedLocal and global opportunitiesHealth and wellbeing initiativesRetail discount programs with over 350 retailersEmployee social eventsOne paid volunteering day each yearLong-term career development opportunities nationally and/or internationally across the Air Liquide GroupAPPLY NOW! As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
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