About Air Liquide A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role We are seeking an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our Mackay clinic.
This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.
How will you CONTRIBUTE and GROW? Serve as the initial point of contact for both new and existing clients Engage clients through various channels, including in-person, phone and email communications Offer guidance on CPAP equipment, setup and ongoing service requirements Collaborate with healthcare professionals and service providers Promote and upsell our product range and services Maintain and sterilise clinic equipment Maintain inventory and process clinic orders Are you a MATCH? Previous experience in a retail, healthcare or sales environments Exceptional communication skills Independent clinic management capability Broad experience with customer service across all stages of customer interaction Proficiency with Google Suite applications Keen interest in CPAP therapy and sleep medicine disciplines Strong organisational and administrational skills We offer: 14 weeks paid parental leave Family and social activities A professional environment with a focus on wellbeing Salary Continuance Insurance Local and global opportunities Health and wellbeing initiatives Retail discount programs with over 350 retailers Employee social events One paid volunteering day each year Long-term career development opportunities nationally and/or internationally across the Air Liquide Group APPLY NOW! As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.