Brickworks VIC are seeking an organised and customer focussed Part-Time Retail Sales Consultant to work 15.2 hours (2 days) per week at our Design Centre in Lynbrook, Victoria. Reporting to the Retail Team Leader you will be responsible for assisting internal and external customers with a variety of service and sales inquiries across Brickworks' wide range of products, ensuring an exceptional customer service experience through multiple channels, including phone, email, and our expanding digital platforms.
Additionally, the role involves providing expert advice on product selection and assisting customers in making informed decisions to meet their needs and preferences for their new home.
We offer flexibility in working days to accommodate the successful candidate.
Duties include but are not limited to:• Meet sales targets by developing and maintaining strong relationships with our customer base.• Provide quality customer service while taking and processing phone orders, assisting customers with product selections and samples, and cash sales. • General upkeep of the Retail Centre.• Maintain a detailed and current knowledge of the products and services. • Assisting the Design Centre Team Leader & Retail Team Leader with various functions when required.• Ensure all activities are conducted in a safe manner, compliant with WHSE policies and procedures.
Success Requirements • Previous customer service or sales experience.• A current driver's licence.• Proficient in Windows and other Microsoft applications.• Strong written and verbal communication skills. • Excellent customer service & time management skills.• Tertiary qualification in a related discipline preferred.• A desire to work in retail and establish a career path in sales with Brickworks.• Interior design and/or colour consultation experience (desirable).
Why join us? • Charitable Partnership: Proudly support Children's Cancer Institute (CCI).• Inclusivity: We value diversity and maintain an inclusive workplace.• Family Support: Enjoy our company parental leave scheme.• Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).• Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.• Growth: Ongoing education, training, and career progression opportunities for all employees.• Support: Access support programs for you and your family through our EAP provider.• Discounts: Product Discounts are provided for staff and family and friends of staff.
Who we are Under the Brickworks Building Products umbrella are some of the world's best-known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.
With a broad product portfolio of manufacturing and sales facilities across Australia and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company's commitment is to inspire, support, create and build better environments and places for its customers and communities.
How to Apply You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.
Submit your resume and cover letter via the "Apply" button.
For more information about Brickworks please visit our website https://www.brickworks.com.au/
Brickworks does not accept unsolicited applications from employment agencies.
