About UsBrand Collective is a leading Australian fashion brand, established in 1985. We design and manufacture vintage-inspired clothing with a modern twist, catering to women who value individuality and self-expression. Our brand is built on a foundation of femininity, fun, and eclectic style, with a focus on creating a memorable customer experience.
We operate over 80 locations across Australia, with a strong presence in boutiques and Myer concessions. Our store teams are the face of our brand, and we strive to create a genuine shopping experience for every customer.
Key Responsibilities:Work collaboratively with the team to deliver exceptional customer service and create a positive shopping environment.Actively promote and sell our products on the shop floor, contributing to sales and KPI targets.Ensure store presentation is immaculate, adhering to our visual merchandising standards.Develop and maintain product knowledge of our apparel and accessories.Assist in managing and replenishing stock, maintaining a well-organized stock room.Support the Store Manager with administrative tasks, including cleaning and maintenance duties.Contribute to a positive and dynamic team culture, embodying the Brand Collective values.The Skills and Experience We're Looking For:Previous customer service experience, with a strong focus on delivering exceptional customer experiences.Ability to work effectively in fast-paced team environments, remaining upbeat and energetic.Strong communication and organizational skills, with a focus on providing excellent customer service.Ability to listen actively and use feedback constructively.The Benefits We Offer:Generous discounts for you and your family across our entire brand portfolio.Quarterly wardrobe allowance to encourage you to wear our brands to work.Training and development opportunities to help you grow and succeed in your role.Exclusive benefits platform, offering savings and discounts from leading retailers.Employee Assistance Program, providing access to mental health professionals.We value diversity and inclusion, and welcome applications from candidates who share our commitment to creating a positive and inclusive work environment. If you're passionate about delivering exceptional customer service and contributing to a dynamic team, we encourage you to apply with your current CV and cover letter.
