Retail Sales Assistant, North Adelaide, SA (Full-time)Locations: North Adelaide, SA, AustraliaTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: JR_036106Full-time roleMon-Fri with rotating SaturdaysStore trading hours are 9am-5pm Mon-Fri and 8am-4pm SatTraining providedAt ResMed, we want people to "Awaken their best" by offering solutions to help people get the best night's sleep possible.So if this interests you then keep reading, as this is not a "normal" retail or sales role.Let's talk about the role:As a Retail Sales Assistant/Sleep Coach, you will focus on helping people achieve outcomes with their sleep health.Reporting directly to the Store Manager, you will be a natural communicator with a pride and personal interest in what you do.Some of the tasks the successful candidate will be responsible for include:Taking customer enquiries in store and over the phone.Investigating and helping customers solve therapy issues.Providing set-up, ongoing support, and equipment to ensure therapy is maintained to a high standard.Fitting the customer for a mask and recommending the most appropriate mask based on training provided.Providing customers with advice on the safe and effective use of their medical equipment.Sales of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.Maintaining the good condition of the retail premises and displays.Handling payments, balancing float, and banking.Accountable for both trial and sales stock - managing stock levels and re-ordering as required.Let's talk about qualifications and experience:Previous experience in a busy, multi-tasking retail or customer service role.Ability to maintain compassion and remain calm under pressure.A strong customer service and sales focus that aims for the best outcome for the individual.Administrative skills to document and process customer enquiries (product usage, purchases, etc.).Strong and adaptable communication skills are a must.An active listener with the ability to find solutions to customer concerns and issues.Confident computer skills as we operate across multiple platforms.To really get us excited, you will be driven to learn new skills and eager to secure a role that offers exposure to an exciting industry that can lead to a fulfilling career.What's in it for you?Health and Wellness – Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine.Insurance – Death/Total & Permanent Disablement (within superannuation), Income Protection Insurance.Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners, sales commission incentives.About ResMed:ResMed pioneers innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease, and lower costs for consumers and healthcare systems in more than 120 countries.Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive, and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.#J-18808-Ljbffr