Retail Sales Assistant - Joondalup, WA (Full-time)Apply locations AU Joondalup (WA)Time type: Full timePosted on: Posted YesterdayJob requisition id: JR_037249Full time role, 38hrs per weekMonday-Friday role 8.30am - 4.30pmTraining providedAbout the businessPerth CPAP are a branch of ResMed and are WA's leading supplier of CPAP equipment used for the ongoing treatment of sleep apnoea. We are expanding through WA and currently seek a full-time sales consultant for our Aspley clinic.ResMed pioneers innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice.We strive for a great work environment and are ideally looking for someone who has good communication skills, can work independently or in a team, and has a positive attitude.About the RoleThe ideal candidate should have a strong customer service focus, with empathy, compassion and a drive to deliver the best outcome.Some of the tasks the successful candidate will be responsible for are:Taking customer's enquiries in store and over the phone.Investigating and helping customers problem solve therapy issues.Providing set-up, ongoing support and equipment to ensure therapy is maintained to a high standard.Fitting the customer for a mask and helping recommend the most appropriate mask based on training provided.Providing customers with advice in the safe and effective use of their medical equipment.Sale of new or additional services over the phone, with follow-up on trials and testing results to ensure sales conversion.Keeping good condition of the retail premises and displays.Responsible for handling of payments, balancing of float and banking.Accountable for both trial and sales stock - Manage the stock levels and re-order stock as required.To succeed in this role, you will have the following:Previous experience in a busy retail or customer service role.Ability to provide caring and outstanding reception duties to our customers.Ability to maintain compassion and remain calm under pressure.A strong customer service focus that is always looking for the best outcome for the individual.Strong and adaptable communication skills are a must.An active listener with the ability to find solutions to customer concerns and issues.Healthcare retail experience is preferred; however, not necessary as we will provide all the training required. If you're someone who is reliable, honest, has a strong work ethic and are up for a new challenge, this is the role for you!What's in it for you:Training is provided - we look for a great attitude and someone eager to learn.Job satisfaction - you will come to work each day knowing you are making a difference.Benefits - as part of a global company, we provide benefits such as an employee assistance counselling line to support our teams' mental fitness.Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. If this sounds like the workplace for you, apply now!We commit to respond to every applicant.About UsAt ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases.ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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