While we are currently only accepting expressions of interest for future Retail Sales Assistant roles, we'd love to hear from you!
Please register your interest by clicking the APPLY NOW button and uploading your CV and cover letter.POSITION PROFILE – RETAIL SALES ASSISTANT, GEELONGREQUIRED AVAILABILITY - Must be available weekends and some weekdays, as well the December and January, including the Christmas and New Year periods.PROBATIONARY PERIOD – 6 monthsAbout usAt Blackhearts & Sparrows, we're not just a retailer; we're curators of extraordinary moments, and we're on the lookout for passionate individuals to join our vibrant family.We meticulously curate our products, ensuring a range that speaks volumes of our commitment to quality.
With hospitality at the core of our ethos, we consider ourselves hosts, weaving warmth and genuine customer-centric focus into the fabric of our service.We aim to exceed expectations, setting new standards in the industry and pushing the boundaries of what's possible.
Our commitment to keeping things interesting ensures that every day brings fresh challenges and opportunities for growth.If you're someone who believes in making lasting impressions and seeks a workplace that thrives on setting new standards while keeping things exciting, then Blackhearts & Sparrows is the perfect place for you.About the roleYour mission is to understand our customers and their unique preferences, guiding them through our extensive array of choices.
We pride ourselves on delivering an omnichannel retail experience that caters to our customers' diverse needs.As a Retail Sales Assistant, you'll be the architect of an environment where every detail contributes to a memorable experience.Your role goes beyond the transaction—we're looking for individuals who can provide tailored advice and recommendations in person, over the phone, or via email.As a Retail Sales Assistant, you will:Deliver exceptional customer service experiences that are genuine and full of warmth.Discover customer preferences and needs to assist them with product selection.Maintain high levels of store visual presentation and cleanliness standards.Label and tag products with attention to detail.Demonstrate a high level of care when handling products.Ensure stock inventory accuracy, conducting investigations and reporting errors.Support stock management by executing the efficient handling of stock delivery and pack-ups.Support the fulfilment and dispatch of omnichannel customer orders.Operate our POS system including cash handling.Advance your product knowledge by attending Blackheart's training and tastings.Adhere to WHS standards and contribute to a safe workplace environment.What are we looking for in the ideal candidate?A passion for wine, beer, and spirits.A commitment to self-directed learning to build your understanding of good food and drinks.A genuine curiosity and interest in people.Empathy to understand your colleagues and customers.Strong written and verbal communication skills.Strong attention to detail.A keen visual merchandising eye.Self-motivated and efficient.The ability to work in a fast-paced environment.Consistent availability and flexibility.Able to work nights, weekends, and holidays.Previous experience in a customer-facing role.At Blackhearts & Sparrows, we are dedicated to building a diverse workforce and nurturing a culture that champions equity and inclusivity.
We warmly welcome applications from individuals of all backgrounds.We encourage you to apply even if you don't align with every single point on our job description.
If you can meet our essential criteria and are motivated to learn, we encourage you to apply.#J-18808-Ljbffr
