Based in Paddington Sydney, we are looking for a passionate and experienced individual to help set up and manage our first Australian retail store. This is a unique opportunity to go beyond a typical managerial role; as well as being responsible for leading a team, driving sales, and providing excellent customer experience, you will act as a brand ambassador, helping to build a community of new loyal customers while nurturing relationships with our private, VIP clients and our Réal community. You will also assist in special store projects and events, bringing Réalisation Par to life in a tangible way that enhances and elevates the brand.Your responsibilities will include, but are not limited to:Building strong personalised relationships and providing high end service to all, with a customer centric approach, both on and off the store floorCreating a warm and friendly in-store environment that feels luxurious while in line with brand culture and ethosDriving sales performances to meet targetsCirculating daily/weekly/monthly sales reportsStrategising for multi sales and repeat customers and ideas for sales growthBuilding concierge services for VIP private shopping appointmentsRecruiting store staff and providing training on the brand and productHelping to create store terms, conditions and guidelines, returns processes etcActing as the direct manager to all store staffCreating in-store staffing rosters including leave approvals etcSetting clear objectives for staff, monitoring performance and supporting their growthAssisting with in-store marketing eventsOverseeing in-store merchandising and stock room processesEnsuring high standard practices within customer serviceManage stock re-orders in line with store budgets and OTBThe ideal candidate has:5+ years experience in retail managementA client-centric customer service approachExperience managing a team with proven success in training and developmentExceptional leadership skillsCommercially minded, organised and proactiveFlexible to work on weekends and evenings according to business needsA proven track record with store operations with managing profitability and operations efficienciesExperience in project management or marketing a plusProficient with Microsoft Office and Point of Sales (POS) systemsGenuinely passionate for the brand and brand ethosWhy work with us?Competitive salary packageGenerous staff discountSeasonal wardrobesAbility to work with a talented and dedicated International teamUnique opportunity to manage our first Australian storeFull time based at the retail store in SydneyTuesday - SaturdaySend CVs to: ******éalisation Par is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely based on skills and experience.
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