We are now recruiting an exciting new position into our organisation. This position is integral in our commitment to fully support our Key Retail Accounts, ensuring they are able to deliver the best purchasing options for their customers. The positions sits in our wider Key Account Manager team and will work cross functionally across the business in order to be consistently delivering excellence to our customers.
Why work for LKQWe prioritise our people, believing they are the foundation of our success. With our Colleague Promise, other initiative and benefits, we foster an inclusive and friendly work environment where everyone can be truly themselves. Flexible working options promote a healthy work-life balance, and we're committed to your career growth with various training and development opportunities ensuring you can thrive within the business. If you're passionate, committed, and driven to excel, we want you in our team.
Key ResponsibilitiesDevelop and maintain strong, long-term relationships with strategic retail accounts which will incorporate e-commerce, sales and marketing, understanding their needs and objectives to drive mutual growth and successCreate and implement strategic sales plans to achieve targets and expand our presence in the omnichannel retail marketProvide insight and support to strategic customer retail proposition by seeking out and proposing range reviews/range extensions/new product linesCollaborate with internal teams to ensure a seamless customer experience across all channels, aligning strategies and activities to support omnichannel initiativesMonitor account performance, analyze sales data, and provide regular reports to senior management. Identify opportunities for improvement and growthWork with strategic retail accounts to provide assistance, by using key data points to implement a strategic strategy to the benefit of both organizationsLead negotiations and manage contracts within strategic retail key accounts, ensuring favorable terms and compliance with company policiesServe as the primary point of contact for retail, addressing any issues or concerns promptly and effectively to maintain a high level of customer satisfactionSkills and ExperienceA strong understanding of omnichannel retail strategies and best practicesAbility to communicate effectively with key strategic customers at all levels within the organizational structure of strategic retail key accountsStrong business acumenDemonstrable negotiation and persuasion skillsStrategic thinker with strong problem-solving abilitiesWhat we offerEmployer pension contribution25 days annual leave plus Bank HolidaysA competitive annual bonus scheme based on personal and company performanceGenuine career progression with both in-house and external courses/training programsAccess to a Benefits Portal for retail discounts giving you access to savings off top brands on the High StreetIndustry-leading inclusion initiativesA friendly and supportive environment (as we were told by our colleagues consistently in our surveys) where you'll be working with like-minded people. We offer support through various welfare, education, and assistance programsA commitment to becoming more sustainable with several initiatives such as carbon reduction programs and transitioning our fleet to EVs
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